Shipping policy
At Drexel, we believe premium footwear deserves a premium delivery experience. That's why we offer FREE Standard Shipping on all orders across the United States and Canada.
Order Processing
- Orders are processed within 1–3 business days.
- Every order undergoes a thorough quality inspection before it is carefully packed and shipped.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- United States: 5–8 business days
- Canada: 5–8 business days
Once your order has been dispatched, you'll receive a shipping confirmation email with a tracking number so you can monitor your delivery every step of the way.
Shipping Coverage
We currently provide FREE shipping to all states in the United States and all provinces and territories in Canada.
Important Information
- Delivery times are estimates and may vary due to weather conditions, carrier delays, customs clearance (for Canada), or peak holiday seasons.
- Please ensure your shipping address is accurate before completing your order. Drexel is not responsible for delays caused by incorrect or incomplete addresses.
- If your package arrives damaged or you experience any shipping issues, our support team is ready to assist you promptly.
Questions?
If you need assistance with your order or shipping, please contact our customer support team—we're always happy to help.