Refund policy

Returns & Exchanges

We only accept returns or exchanges under the following conditions:

• The product is damaged, defective, or incorrect upon delivery.
• The request is made within 3 days of receiving the order.
• The item must be unused, unworn, and in its original packaging.

Non-Refundable Cases

We do not offer refunds or exchanges in the following situations:

• Change of mind after purchase
• Incorrect size selection by the customer
• Minor variations in color due to lighting or screen differences
• Signs of wear, damage caused by use, or improper handling

Refund Process

• Once your return is approved, the product will be inspected.
• If eligible, your refund will be processed within 5–7 business days.
• Refunds will be issued via the original payment method.

Exchange Process

• If you receive a damaged or incorrect product, we will offer a replacement of the same item, subject to availability.
• In case the product is out of stock, a refund will be issued instead.

How to Request a Return

To initiate a return or exchange:

• Contact our support team with your order number and clear images of the issue.
• Our team will guide you through the next steps.